{"id":6284,"date":"2026-08-12T12:20:49","date_gmt":"2026-08-12T06:50:49","guid":{"rendered":"https:\/\/nistglobal.com\/blog\/2026\/08\/bbs-consultancy-safe-workplace-behaviour\/"},"modified":"2026-08-12T13:02:20","modified_gmt":"2026-08-12T07:32:20","slug":"bbs-consultancy-safe-workplace-behaviour","status":"publish","type":"post","link":"https:\/\/nistglobal.com\/blog\/2026\/08\/bbs-consultancy-safe-workplace-behaviour\/","title":{"rendered":"From Observation to Action: How BBS Consultancy Turns Unsafe Behaviours into Measurable Safety Improvements"},"content":{"rendered":"<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">A workplace can have detailed safety procedures, comprehensive training programmes and well-defined PPE requirements, and still experience unsafe behaviours. A worker may skip a step because they are under time pressure. A supervisor may overlook a shortcut because it has become routine. An employee may know the correct procedure but choose a faster method because they believe the risk is low.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">These behaviours can be difficult to identify through traditional inspections alone. This is where Behaviour-Based Safety (BBS) consultancy can add value.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Rather than waiting for an incident to reveal weaknesses, BBS focuses on observing workplace behaviours, understanding why they occur, and using structured feedback and corrective actions to encourage safer practices. For organisations looking to strengthen safety culture, the objective is not simply to record unsafe acts. It is to turn behavioural observations into measurable safety improvements.<\/p>\n<h2 class=\"zw-paragraph heading2\" data-header=\"2\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"2\" data-line-height=\"1.2\">What Is Behaviour-Based Safety Consultancy?<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_xcmfhr6w4kin&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_xcmfhr6w4kin\">\u00a0<\/span><\/h2>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Behaviour-Based Safety consultancy is a structured approach to identifying and assessing workplace behaviours and recommending measures to encourage safer practices. The process goes beyond asking whether employees are following procedures. It examines what people actually do while performing their work and identifies behaviours that may increase exposure to risk.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">According to NIST Global&#8217;s <strong><a href=\"https:\/\/www.nistglobal.com\/bbs-consultancy.php\" target=\"_blank\" rel=\"noopener\">BBS Consultancy<\/a> <\/strong>approach, the process includes workplace assessment, safety leadership involvement, analysis of historical incident and inspection information, workforce induction, observer training, scheduled observations, measurement of safe and unsafe behaviours, and periodic review. This makes BBS a proactive intervention, rather than simply another post-incident activity.<\/p>\n<h2 class=\"zw-paragraph heading2\" data-header=\"2\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"2\" data-line-height=\"1.2\">Why Unsafe Behaviour Can Be Difficult to Identify<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_eld7cpfh3rdy&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_eld7cpfh3rdy\">\u00a0<\/span>?<\/h2>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Unsafe behaviour is not always obvious. Some behaviours may happen only occasionally. Others can become so normalised that employees no longer recognise them as risky.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Consider a few examples:<\/p>\n<ul data-list-id=\"96205396\" data-list-format=\"{&quot;level5&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level4&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level7&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level6&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level8&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level1&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level0&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;0.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level3&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level2&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1}}\" data-spl-bullet-format=\"{}\">\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"96205396\" data-list-info=\"{&quot;id&quot;:&quot;96205396&quot;,&quot;l&quot;:0}\">PPE being worn incorrectly<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"96205396\" data-list-info=\"{&quot;id&quot;:&quot;96205396&quot;,&quot;l&quot;:0}\">Workers taking shortcuts during repetitive tasks<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"96205396\" data-list-info=\"{&quot;id&quot;:&quot;96205396&quot;,&quot;l&quot;:0}\">Poor manual-handling techniques<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"96205396\" data-list-info=\"{&quot;id&quot;:&quot;96205396&quot;,&quot;l&quot;:0}\">Failure to maintain safe distances from moving equipment<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"96205396\" data-list-info=\"{&quot;id&quot;:&quot;96205396&quot;,&quot;l&quot;:0}\">Bypassing established procedures<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"96205396\" data-list-info=\"{&quot;id&quot;:&quot;96205396&quot;,&quot;l&quot;:0}\">Inadequate housekeeping during busy operations<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"96205396\" data-list-info=\"{&quot;id&quot;:&quot;96205396&quot;,&quot;l&quot;:0}\">Distraction while performing safety-critical activities<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"96205396\" data-list-info=\"{&quot;id&quot;:&quot;96205396&quot;,&quot;l&quot;:0}\">Not using designated access or work areas<\/p>\n<\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">A conventional inspection may identify some of these issues. However, a structured BBS programme can go one step further by looking for patterns in behaviour. For example, if multiple observations show that workers are repeatedly removing a particular item of PPE during a specific task, the organisation can investigate why.<\/p>\n<ul data-list-id=\"80284649\" data-list-format=\"{&quot;level5&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level4&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level7&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level6&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level8&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level1&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level0&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;0.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level3&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level2&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1}}\" data-spl-bullet-format=\"{}\">\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"12pt\" data-margin-top=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"80284649\" data-list-info=\"{&quot;id&quot;:80284649,&quot;l&quot;:0}\">Is the PPE uncomfortable?<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"12pt\" data-margin-top=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"80284649\" data-list-info=\"{&quot;id&quot;:80284649,&quot;l&quot;:0}\">Is it unsuitable for the task?<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"12pt\" data-margin-top=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"80284649\" data-list-info=\"{&quot;id&quot;:80284649,&quot;l&quot;:0}\">Are workers rushing?<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"12pt\" data-margin-top=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"80284649\" data-list-info=\"{&quot;id&quot;:80284649,&quot;l&quot;:0}\">Was the procedure poorly designed?<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"12pt\" data-margin-top=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"80284649\" data-list-info=\"{&quot;id&quot;:80284649,&quot;l&quot;:0}\">Is supervision inadequate?<\/p>\n<\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">The objective is to understand the conditions influencing behaviour rather than simply blaming the individual.<\/p>\n<h2 class=\"zw-paragraph heading2\" data-header=\"2\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"2\" data-line-height=\"1.2\">BBS Is Not About Blaming Employees<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_v117vyoatqd1&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_v117vyoatqd1\">\u00a0<\/span><\/h2>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">One of the biggest misconceptions about Behaviour-Based Safety is that it is a method of identifying employees who are doing something wrong. That is not the purpose of an effective BBS programme. An employee&#8217;s behaviour can be influenced by many factors, including:<\/p>\n<ul data-list-id=\"26379466\" data-list-format=\"{&quot;level5&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level4&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level7&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level6&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level8&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level1&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level0&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;0.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level3&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level2&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1}}\" data-spl-bullet-format=\"{}\">\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"26379466\" data-list-info=\"{&quot;id&quot;:&quot;26379466&quot;,&quot;l&quot;:0}\">Workplace design<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"26379466\" data-list-info=\"{&quot;id&quot;:&quot;26379466&quot;,&quot;l&quot;:0}\">Equipment availability<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"26379466\" data-list-info=\"{&quot;id&quot;:&quot;26379466&quot;,&quot;l&quot;:0}\">Workload<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"26379466\" data-list-info=\"{&quot;id&quot;:&quot;26379466&quot;,&quot;l&quot;:0}\">Production pressure<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"26379466\" data-list-info=\"{&quot;id&quot;:&quot;26379466&quot;,&quot;l&quot;:0}\">Supervision<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"26379466\" data-list-info=\"{&quot;id&quot;:&quot;26379466&quot;,&quot;l&quot;:0}\">Training<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"26379466\" data-list-info=\"{&quot;id&quot;:&quot;26379466&quot;,&quot;l&quot;:0}\">Procedures<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"26379466\" data-list-info=\"{&quot;id&quot;:&quot;26379466&quot;,&quot;l&quot;:0}\">Leadership behaviour<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"26379466\" data-list-info=\"{&quot;id&quot;:&quot;26379466&quot;,&quot;l&quot;:0}\">Communication<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"26379466\" data-list-info=\"{&quot;id&quot;:&quot;26379466&quot;,&quot;l&quot;:0}\">Organisational culture<\/p>\n<\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Therefore, observing an unsafe behaviour should lead to a deeper question: \u201cWhat is influencing this behaviour?\u201d. For example, if employees repeatedly bypass a machine guard, simply telling them to follow the procedure may not solve the problem.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">The organisation may need to examine whether the guard interferes with production, whether the equipment requires maintenance, whether workers understand the risk, or whether production targets are encouraging shortcuts. This is where professional BBS consultancy can help organisations move from identifying behaviour to understanding behaviour.<\/p>\n<h2 class=\"zw-paragraph heading2\" data-header=\"2\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"2\" data-line-height=\"1.2\">Turning Workplace Observations into Useful Data<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_b2igt1l28ydh&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_b2igt1l28ydh\">\u00a0<\/span><\/h2>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Observation becomes much more valuable when it produces consistent and measurable information. A structured BBS programme can establish critical behaviours that are relevant to specific tasks and workplace risks. Observers can then record whether those behaviours are being performed safely. Over time, organisations can identify:<\/p>\n<ul data-list-id=\"82640905\" data-list-format=\"{&quot;level5&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level4&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level7&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level6&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level8&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level1&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level0&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;0.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level3&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level2&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1}}\" data-spl-bullet-format=\"{}\">\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"82640905\" data-list-info=\"{&quot;id&quot;:&quot;82640905&quot;,&quot;l&quot;:0}\">Frequently observed safe behaviours<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"82640905\" data-list-info=\"{&quot;id&quot;:&quot;82640905&quot;,&quot;l&quot;:0}\">Recurring at-risk behaviours<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"82640905\" data-list-info=\"{&quot;id&quot;:&quot;82640905&quot;,&quot;l&quot;:0}\">High-risk tasks<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"82640905\" data-list-info=\"{&quot;id&quot;:&quot;82640905&quot;,&quot;l&quot;:0}\">Behavioural trends<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"82640905\" data-list-info=\"{&quot;id&quot;:&quot;82640905&quot;,&quot;l&quot;:0}\">Areas requiring additional intervention<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"82640905\" data-list-info=\"{&quot;id&quot;:&quot;82640905&quot;,&quot;l&quot;:0}\">Improvements following corrective actions<\/p>\n<\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">For example, an organisation may establish a target for increasing correct eye-protection use during a specific operation. If initial observations show compliance at 50%, the organisation has a baseline. After targeted intervention, further observations may show an increase to 70%, followed by 80%.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">The numbers alone do not tell the complete story, but they provide a way to measure behavioural change and evaluate whether an intervention is working. NIST Global&#8217;s BBS consultancy process specifically includes establishing baseline measurements, setting measurable targets and periodically reviewing progress.<\/p>\n<h2 class=\"zw-paragraph heading2\" data-header=\"2\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"2\" data-line-height=\"1.2\">The Role of Leadership in BBS<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_38pcxan9e5xi&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_38pcxan9e5xi\">\u00a0<\/span><\/h2>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Behaviour does not change sustainably if leadership is disconnected from the process. Employees observe what leaders do, not just what leaders say.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">If management communicates that safety is important but consistently rewards speed over safe work, employees can receive conflicting messages. For this reason, leadership involvement is an important part of an effective BBS programme. A structured approach can involve creating a core team consisting of senior managers and department heads and developing their understanding of safety leadership.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">This helps position BBS as an organisational improvement initiative, rather than an activity owned only by the HSE department. Leadership can contribute by:<\/p>\n<ul data-list-id=\"34901031\" data-list-format=\"{&quot;level5&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level4&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level7&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level6&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level8&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level1&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level0&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;0.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level3&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level2&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1}}\" data-spl-bullet-format=\"{}\">\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"34901031\" data-list-info=\"{&quot;id&quot;:&quot;34901031&quot;,&quot;l&quot;:0}\">Participating in safety observations<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"34901031\" data-list-info=\"{&quot;id&quot;:&quot;34901031&quot;,&quot;l&quot;:0}\">Reviewing behavioural trends<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"34901031\" data-list-info=\"{&quot;id&quot;:&quot;34901031&quot;,&quot;l&quot;:0}\">Removing organisational barriers<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"34901031\" data-list-info=\"{&quot;id&quot;:&quot;34901031&quot;,&quot;l&quot;:0}\">Supporting corrective actions<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"34901031\" data-list-info=\"{&quot;id&quot;:&quot;34901031&quot;,&quot;l&quot;:0}\">Recognising positive safety behaviours<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"34901031\" data-list-info=\"{&quot;id&quot;:&quot;34901031&quot;,&quot;l&quot;:0}\">Providing resources for improvement<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"34901031\" data-list-info=\"{&quot;id&quot;:&quot;34901031&quot;,&quot;l&quot;:0}\">Reviewing the effectiveness of interventions<\/p>\n<\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">When leaders actively participate, employees are more likely to see behavioural safety as part of the organisation&#8217;s culture.<\/p>\n<h2 class=\"zw-paragraph heading2\" data-header=\"2\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"2\" data-line-height=\"1.2\">A Structured BBS Consultancy Process<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_13iatm0bvvo6&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_13iatm0bvvo6\">\u00a0<\/span><\/h2>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">While implementation can vary depending on the organisation, a typical BBS consultancy programme can involve several stages.<\/p>\n<h3 class=\"zw-paragraph heading3\" data-header=\"3\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"3\" data-line-height=\"1.2\">1. Assess the Existing Safety Culture<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_deileytnhfx4&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_deileytnhfx4\">\u00a0<\/span><\/h3>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">The process begins with understanding the organisation&#8217;s current safety culture. Consultants can assess workplace practices, employee engagement, existing safety processes and behavioural patterns. This provides a starting point for designing the intervention.<\/p>\n<h3 class=\"zw-paragraph heading3\" data-header=\"3\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"3\" data-line-height=\"1.2\">2. Establish Leadership Commitment<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_o5tw6yhapprp&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_o5tw6yhapprp\">\u00a0<\/span><\/h3>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Senior management and key department representatives become part of the process. Their involvement helps align BBS objectives with organisational priorities.<\/p>\n<h3 class=\"zw-paragraph heading3\" data-header=\"3\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"3\" data-line-height=\"1.2\">3. Analyse Existing Safety Information<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_2fdj48nyw9f0&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_2fdj48nyw9f0\">\u00a0<\/span><\/h3>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Historical incident data, inspection findings and audit reports can provide valuable information about recurring behavioural concerns. Rather than starting from assumptions, organisations can use existing evidence to identify areas requiring attention. NIST Global&#8217;s consultancy methodology includes reviewing several years of relevant incident, inspection and audit information to identify behaviours that may require change.<\/p>\n<h3 class=\"zw-paragraph heading3\" data-header=\"3\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"3\" data-line-height=\"1.2\">4. Train the Workforce<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_u2t57qr5qn4x&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_u2t57qr5qn4x\">\u00a0<\/span><\/h3>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Employees, managers and supervisors need to understand the purpose of the BBS programme. The focus should be on learning, participation and improvement; not punishment.<\/p>\n<h3 class=\"zw-paragraph heading3\" data-header=\"3\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"3\" data-line-height=\"1.2\">5. Train Safety Observers<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_s2gqv2s2ewex&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_s2gqv2s2ewex\">\u00a0<\/span><\/h3>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Selected supervisors or other suitable personnel can receive more detailed training in observation, feedback and reinforcement techniques. Observers need to know what to look for, how to record observations consistently and how to provide constructive feedback.<\/p>\n<h3 class=\"zw-paragraph heading3\" data-header=\"3\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"3\" data-line-height=\"1.2\">6. Conduct Behavioural Observations<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_zs6fuo77kk79&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_zs6fuo77kk79\">\u00a0<\/span><\/h3>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Observations are carried out according to an agreed schedule. The objective is to capture real workplace behaviour rather than relying only on what employees report during meetings or inspections.<\/p>\n<h3 class=\"zw-paragraph heading3\" data-header=\"3\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"3\" data-line-height=\"1.2\">7. Analyse the Results<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_o2hl2u45nz3s&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_o2hl2u45nz3s\">\u00a0<\/span><\/h3>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Observation data can then be reviewed to identify recurring trends. This allows the organisation to determine which behaviours require attention and where interventions should be prioritised.<\/p>\n<h3 class=\"zw-paragraph heading3\" data-header=\"3\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"3\" data-line-height=\"1.2\">8. Implement Corrective Actions<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_xy21heq4fzug&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_xy21heq4fzug\">\u00a0<\/span><\/h3>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">The next step is to address the factors influencing the behaviour.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Actions may involve:<\/p>\n<ul data-list-id=\"38319564\" data-list-format=\"{&quot;level5&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level4&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level7&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level6&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level8&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level1&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level0&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;0.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level3&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level2&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1}}\" data-spl-bullet-format=\"{}\">\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"38319564\" data-list-info=\"{&quot;id&quot;:&quot;38319564&quot;,&quot;l&quot;:0}\">Additional training<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"38319564\" data-list-info=\"{&quot;id&quot;:&quot;38319564&quot;,&quot;l&quot;:0}\">Improved supervision<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"38319564\" data-list-info=\"{&quot;id&quot;:&quot;38319564&quot;,&quot;l&quot;:0}\">Better equipment<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"38319564\" data-list-info=\"{&quot;id&quot;:&quot;38319564&quot;,&quot;l&quot;:0}\">Changes to procedures<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"38319564\" data-list-info=\"{&quot;id&quot;:&quot;38319564&quot;,&quot;l&quot;:0}\">Workplace redesign<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"38319564\" data-list-info=\"{&quot;id&quot;:&quot;38319564&quot;,&quot;l&quot;:0}\">Improved communication<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"38319564\" data-list-info=\"{&quot;id&quot;:&quot;38319564&quot;,&quot;l&quot;:0}\">Leadership intervention<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"38319564\" data-list-info=\"{&quot;id&quot;:&quot;38319564&quot;,&quot;l&quot;:0}\">Positive reinforcement<\/p>\n<\/li>\n<\/ul>\n<h3 class=\"zw-paragraph heading3\" data-header=\"3\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"3\" data-line-height=\"1.2\">9. Measure and Review<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_aehtv48kaesp&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_aehtv48kaesp\">\u00a0<\/span><\/h3>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">BBS should not end after the first round of observations. The organisation needs to continue monitoring behavioural trends and assessing whether interventions are producing the desired results. NIST Global&#8217;s process includes periodic review and retraining of observers to address gaps and maintain the effectiveness of the observation process.<\/p>\n<h2 class=\"zw-paragraph heading2\" data-header=\"2\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"2\" data-line-height=\"1.2\">What Makes BBS Consultancy Different from a Traditional Safety Inspection?<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_0gh80ha1ukyx&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_0gh80ha1ukyx\">\u00a0<\/span><\/h2>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">A safety inspection and a BBS programme can complement each other, but they serve different purposes. A traditional inspection may focus on: \u201cIs the workplace condition compliant and safe?\u201d. BBS adds another question: \u201cHow are people actually behaving while performing the task?\u201d<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">For example, an inspection may confirm that a lifting area has the required barricading. A behavioural observation could examine whether workers consistently remain outside the exclusion zone while lifting operations are taking place.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Similarly, an inspection may confirm that PPE is available. A BBS observation can identify whether workers actually use it correctly during the task. The combination of workplace conditions + human behaviour + organisational factors provide a broader picture of safety performance.<\/p>\n<h2 class=\"zw-paragraph heading2\" data-header=\"2\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"2\" data-line-height=\"1.2\">From Unsafe Behaviour to Sustainable Improvement<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_qpu8ouavq2df&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_qpu8ouavq2df\">\u00a0<\/span><\/h2>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">The real value of BBS is not the number of observations completed. A programme can generate thousands of observations without producing meaningful improvement if the information is not acted upon.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">The objective should be to create a continuous cycle: Observe \u2192 Understand \u2192 Intervene \u2192 Measure \u2192 Improve<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">This cycle helps organisations identify behavioural trends and determine whether interventions are producing measurable change. Over time, the organisation can move from reacting to unsafe acts towards proactively identifying and addressing behavioural risk.<\/p>\n<h2 class=\"zw-paragraph heading2\" data-header=\"2\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"2\" data-line-height=\"1.2\">Why Organisations May Need External BBS Consultancy<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_x6wef27mim27&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_x6wef27mim27\">\u00a0<\/span><\/h2>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Developing and sustaining a BBS programme internally can be challenging.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Organisations may struggle with:<\/p>\n<ul data-list-id=\"93521113\" data-list-format=\"{&quot;level5&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level4&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level7&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level6&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level8&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level1&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level0&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;0.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level3&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level2&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1}}\" data-spl-bullet-format=\"{}\">\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"93521113\" data-list-info=\"{&quot;id&quot;:&quot;93521113&quot;,&quot;l&quot;:0}\">Defining critical behaviours<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"93521113\" data-list-info=\"{&quot;id&quot;:&quot;93521113&quot;,&quot;l&quot;:0}\">Training observers<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"93521113\" data-list-info=\"{&quot;id&quot;:&quot;93521113&quot;,&quot;l&quot;:0}\">Maintaining consistency<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"93521113\" data-list-info=\"{&quot;id&quot;:&quot;93521113&quot;,&quot;l&quot;:0}\">Analysing observation data<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"93521113\" data-list-info=\"{&quot;id&quot;:&quot;93521113&quot;,&quot;l&quot;:0}\">Securing leadership participation<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"93521113\" data-list-info=\"{&quot;id&quot;:&quot;93521113&quot;,&quot;l&quot;:0}\">Avoiding a blame-based approach<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"93521113\" data-list-info=\"{&quot;id&quot;:&quot;93521113&quot;,&quot;l&quot;:0}\">Converting observations into corrective actions<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-list-id=\"93521113\" data-list-info=\"{&quot;id&quot;:&quot;93521113&quot;,&quot;l&quot;:0}\">Measuring programme effectiveness<\/p>\n<\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">An experienced BBS consultant can provide the methodology, expertise and independent perspective required to establish the programme and strengthen internal capability. For organisations implementing BBS for the first time, external expertise can also help avoid common implementation gaps and ensure that the programme is aligned with actual workplace risks.<\/p>\n<h2 class=\"zw-paragraph heading2\" data-header=\"2\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"2\" data-line-height=\"1.2\">How NIST Global Supports Behaviour-Based Safety Improvement<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_jqw3npshh8hs&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_jqw3npshh8hs\">\u00a0<\/span><\/h2>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">NIST Global provides Behaviour-Based Safety consultancy designed to help organisations identify unsafe behaviours, understand behavioural patterns and introduce corrective measures to encourage safer workplace practices. Its approach includes workplace assessment, leadership involvement, historical safety-data analysis, workforce induction, observer training, behavioural observations, measurement and periodic review.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">NIST Global also combines BBS consultancy and\u00a0<strong> <a href=\"https:\/\/www.nistglobal.com\/corporate-services\/safety-training.php\" target=\"_blank\" rel=\"noopener\">safety training<\/a><\/strong> capabilities, supporting organisations in developing safety awareness and safer workplace habits through structured behavioural interventions.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">With experience serving organisations across different industries, NIST Global focuses on helping businesses move beyond simply identifying unsafe behaviour towards building a stronger and more proactive safety culture.<\/p>\n<h2 class=\"zw-paragraph heading2\" data-header=\"2\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"2\" data-line-height=\"1.2\">Final Thoughts<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_rbryaiqpoeiv&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_rbryaiqpoeiv\">\u00a0<\/span><\/h2>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Unsafe behaviour rarely exists in isolation. It can be influenced by workplace conditions, leadership, procedures, equipment, workload, training and organisational culture. That is why simply telling employees to \u201cwork safely\u201d is rarely enough.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">An effective Behaviour-Based Safety programme creates a structured way to observe behaviour, understand contributing factors, provide meaningful feedback, implement corrective action and measure improvement. The ultimate goal is not to create more checklists or observations.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">It is to create a workplace where safe behaviour becomes the expected behaviour. If your organisation is looking to move from reactive safety management towards a more proactive, behaviour-focused approach, BBS consultancy can provide the framework and expertise to turn workplace observations into measurable safety improvements.<\/p>\n<h3 class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Build a Stronger Safety Culture with NIST Global<\/h3>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Looking to identify at-risk behaviours, strengthen safety leadership and build a more proactive safety culture?<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\">Partner with NIST Global for Behaviour-Based Safety Consultancy tailored to your organisation&#8217;s workplace risks and operational needs.<\/p>\n<h2 class=\"zw-paragraph heading2\" data-header=\"2\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"2\" data-line-height=\"1.2\">Key Takeaways<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_ok97r0btt734&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_ok97r0btt734\">\u00a0<\/span><\/h2>\n<ul data-list-id=\"97837461\" data-list-format=\"{&quot;level5&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level4&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level7&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level6&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;3.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level8&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;4.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level1&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level0&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;0.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level3&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;2in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level2&quot;:{&quot;paraFormat&quot;:{&quot;ti&quot;:&quot;-0.25in&quot;,&quot;ml&quot;:&quot;1.5in&quot;,&quot;textFormat&quot;:{&quot;ff&quot;:&quot;calibri,Carlito&quot;}},&quot;type&quot;:8,&quot;startsWith&quot;:1}}\" data-spl-bullet-format=\"{}\">\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"12pt\" data-margin-top=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"97837461\" data-list-info=\"{&quot;id&quot;:97837461,&quot;l&quot;:0}\">BBS goes beyond identifying unsafe behaviours by understanding the factors that influence them.<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"12pt\" data-margin-top=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"97837461\" data-list-info=\"{&quot;id&quot;:97837461,&quot;l&quot;:0}\">Behavioural observations turn workplace actions into measurable data, helping identify recurring trends and improvement areas.<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"12pt\" data-margin-top=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"97837461\" data-list-info=\"{&quot;id&quot;:97837461,&quot;l&quot;:0}\">Leadership involvement and corrective action are essential for creating lasting behavioural change.<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"12pt\" data-margin-top=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"97837461\" data-list-info=\"{&quot;id&quot;:97837461,&quot;l&quot;:0}\">The BBS improvement cycle is simple: Observe \u2192 Understand \u2192 Intervene \u2192 Measure \u2192 Improve.<\/p>\n<\/li>\n<\/ul>\n<h2 class=\"zw-paragraph heading2\" data-header=\"2\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"2\" data-line-height=\"1.2\">FAQs<span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;id&quot;:&quot;toc_kuueal6kksnw&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_kuueal6kksnw\">\u00a0<\/span><\/h2>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color1);--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:var(--awb-color5);--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-6284-1\"><div class=\"fusion-panel panel-default panel-9447fcf4670d5702b fusion-toggle-has-divider\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_9447fcf4670d5702b\"><a aria-expanded=\"false\" aria-controls=\"9447fcf4670d5702b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-6284-1\" data-target=\"#9447fcf4670d5702b\" href=\"#9447fcf4670d5702b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">1. What is BBS consultancy?<\/span><\/a><\/h4><\/div><div id=\"9447fcf4670d5702b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_9447fcf4670d5702b\"><div class=\"panel-body toggle-content fusion-clearfix\"><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-doc-id=\"7604746000010831012\" data-doc-type=\"writer\">BBS consultancy helps organisations identify unsafe behaviours, understand their causes and implement structured interventions to encourage safer practices.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\"><\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e197b9d9a1b8221f4 fusion-toggle-has-divider\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e197b9d9a1b8221f4\"><a aria-expanded=\"false\" aria-controls=\"e197b9d9a1b8221f4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-6284-1\" data-target=\"#e197b9d9a1b8221f4\" href=\"#e197b9d9a1b8221f4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">2. Is BBS about blaming employees?<\/span><\/a><\/h4><\/div><div id=\"e197b9d9a1b8221f4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e197b9d9a1b8221f4\"><div class=\"panel-body toggle-content fusion-clearfix\"><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-doc-id=\"7604746000010831012\" data-doc-type=\"writer\">No. BBS focuses on understanding the workplace, organisational and behavioural factors that influence unsafe actions rather than blaming individuals.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\"><\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-8c48503eae074314a fusion-toggle-has-divider\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8c48503eae074314a\"><a aria-expanded=\"false\" aria-controls=\"8c48503eae074314a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-6284-1\" data-target=\"#8c48503eae074314a\" href=\"#8c48503eae074314a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">3. How does BBS measure safety improvement?<\/span><\/a><\/h4><\/div><div id=\"8c48503eae074314a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_8c48503eae074314a\"><div class=\"panel-body toggle-content fusion-clearfix\"><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-doc-id=\"7604746000010831012\" data-doc-type=\"writer\">Organisations can establish behavioural baselines, track recurring trends and compare observations over time to measure the impact of interventions.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\"><\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-7c632b474ab10a426 fusion-toggle-has-divider\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7c632b474ab10a426\"><a aria-expanded=\"false\" aria-controls=\"7c632b474ab10a426\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-6284-1\" data-target=\"#7c632b474ab10a426\" href=\"#7c632b474ab10a426\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">4. How does BBS consultancy support safety culture?<\/span><\/a><\/h4><\/div><div id=\"7c632b474ab10a426\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_7c632b474ab10a426\"><div class=\"panel-body toggle-content fusion-clearfix\"><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\" data-doc-id=\"7604746000010831012\" data-doc-type=\"writer\">It engages leadership, trains observers and uses behavioural data to drive corrective actions, helping make safe behaviour part of everyday workplace culture.<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"8pt\" data-hd-info=\"0\" data-line-height=\"1.1\"><\/div><\/div><\/div><\/div><\/div><\/p>\n<p class=\"zw-paragraph\" data-textformat=\"{&quot;ff&quot;:&quot;calibri,Carlito&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"12pt\" data-line-height=\"1.2\"><span class=\"EOP\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A workplace can have detailed safety procedures, comprehensive training programmes  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":6283,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rank_math_title":"BBS Consultancy: A Guide to Safer Workplace Behaviours","rank_math_description":"Explore how BBS consultancy identifies unsafe behaviours, strengthens safety culture and measures workplace improvements. Learn how it works.","rank_math_focus_keyword":"BBS consultancy, Behaviour-Based Safety consultancy, Behaviour-Based Safety training","footnotes":""},"categories":[3261],"tags":[],"class_list":["post-6284","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-safety-training"],"_links":{"self":[{"href":"https:\/\/nistglobal.com\/blog\/wp-json\/wp\/v2\/posts\/6284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nistglobal.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nistglobal.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nistglobal.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nistglobal.com\/blog\/wp-json\/wp\/v2\/comments?post=6284"}],"version-history":[{"count":4,"href":"https:\/\/nistglobal.com\/blog\/wp-json\/wp\/v2\/posts\/6284\/revisions"}],"predecessor-version":[{"id":6288,"href":"https:\/\/nistglobal.com\/blog\/wp-json\/wp\/v2\/posts\/6284\/revisions\/6288"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nistglobal.com\/blog\/wp-json\/wp\/v2\/media\/6283"}],"wp:attachment":[{"href":"https:\/\/nistglobal.com\/blog\/wp-json\/wp\/v2\/media?parent=6284"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nistglobal.com\/blog\/wp-json\/wp\/v2\/categories?post=6284"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nistglobal.com\/blog\/wp-json\/wp\/v2\/tags?post=6284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}